Information that we collect from you
When you visit, register or order products or services on the Website or when you otherwise update any registration details you may be asked to provide personal information about yourself and your business including your contact details and/or credit or debit card information. We may also collect and collate additional information reasonably required for the delivery of the services and/or concerning about your usage of our website, including through the use of “Cookies” (see section entitled “Cookies” below).
In addition, we may collect personal information: when you make a complaint or enquiry or provide other feedback to us; when you provide any submissions; when you request to be sent communications such as updates or newsletters; and when you disclose your personal information to us or otherwise through the Website at any other point.
Use of your information
Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use personal information to:
Further, where you have consented, we (or other companies within our group of companies) might also use personal information to let you know about other products and services which we offer or which third parties offer which may be of interest to you and you may be contacted by post, telephone or fax, as well as by e-mail. To opt-out of receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.
Disclosure of your information
The information you provide to us will be held on our computers in Gurgaon (or as otherwise notified to you from time to time) and may be accessed by or given to our staff working outside the Gurgaon and third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass on such information to third parties we contract with to provide services that may form part of or accompany our services. We may also pass aggregate information on the usage of our Website to third parties but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your personal information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
Accessing and updating your information
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.